2nd/3rd level Application Administrator (Growth Portfolio) (Budapest)

2nd/3rd level Application Administrator (Growth Portfolio) (Budapest)
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Hungary’s largest ICT employer is waiting for you!

2nd/3rd level Application Administrator (Growth Portfolio)

  • 2nd/3rd Level-Support in Synergy/Change and/or Subversion
  • Planning, managing and creating documentation for updates
  • Creating the procedure descriptions, technical and Service oriented handbooks as well other technical documentation (e.g. Knowledge Entries)
  • Installation and deployment in new entwinement,
  • Professional communication in English (or in German) with the German team and customer
  • Incident/Problem/Change/Configuration management (Applying ITIL processes)
  • Analyze incidents, advice Business Units Root Cause Analyses in Problem Management
  • Monitoring activity and inspection of log files

If you have…

  • At least 5 year experience tool administration and support in Synergy/Change and/or Subversion
  • Experienced knowledge with Linux-/Unix-OS
  • Fluent English knowledge (or possibly Germen) Several years long experience with the mentioned software product
  • Administration, Backend, Tool support
  • Linux/Windows/Server Administration

Requirements for 3rd level support

  • Piloting and evaluation of new features and bug fixes in the software
  • Coordination with used departments regarding necessary release updates
  • Support of the service team when creating solution datasets
  • Compliance with or implementation of the security guidelines for the respective application
  • Performing and troubleshooting test installations
  • Creating interfaces
  • Creating ARP-s and DRP-s
  • Taking part at support transition processes, review the relevant support documentation
  • Evaluate new techniques and tools
  • Prepare and perform release changes
  • Create scripts and configurations for backup, restore and other system functions
  • Deep knowledge of the mentioned software product. (Performance analyses)

Advantages

  • Degree in IT technology
  • German knowledge
  • Experience with ITIL Incident-, Change-, Configuration-, Problem-Management
  • Experienced knowledge with Linux-/Unix servers, Windows servers, networks (TCP/IP), monitoring systems, application-servers

Personality

  • Analytical thinking /problem solving
  • Independent, goal-oriented working
  • Experience in collaboration with the customer / subcontractor
  • Cooperate in team

 

 
Budapest

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