Accounts Receivable Team Leader - Italian speaking (Budapest)

Accounts Receivable Team Leader - Italian speaking (Budapest)
Jelentkezem az állásra ›

Team Leader owns delivery of the Team by managing daily operational activities including focus on Process Management, People Management, Client relationship and internal stakeholders.

Accounts Receivable Team Leader -
Italian speaking

Tasks

Service Delivery

  • Manages optimal utilization in the Team (work allocation, controlling leaves, holiday planning)
  • Report SLA & other metrics on time and discuss with Project Manager to ensure transparency
  • Interfaces with Project Leader/ Manager to address escalated concerns from the team as required
  • Sets and executes mitigation plans effectively for ensuring slippage free delivery in the team
  • Proactively escalates significant delivery issues as appropriate to Project Leader/Manager
  • Ensures Quality process is followed as per iQMS
  • Conducts / organizes service delivery-related training to team members
  • Responsible for security ( Data, People, Information) for the team
  • Focus on Continuous improvement, drives process improvement initiatives and manages implementations
  • Process transactions/volumes per business need and during un-planned situations/ un-known circumstances to meet customers satisfaction/SLAs

Customer Relationship Management

  • Ensures that customer communication is managed in a polite and professional manner
  • Client relationship is managed in order to increase client satisfaction
  • Participates to floor-walks for the customers & ensures team activities and achievements are well presented
  • Provides on time operational report for regular client reviews

Talent sourcing

  • Contributes to Hiring process by managing Technical interviews, providing relevant feedback on candidates to TAG and Project Manager
  • Manages onboarding of new team members, organizes knowledge transfer and additional training sessions as required, does a regular follow up on KT/ Handover plans
  • Provides regular status update on ongoing trainings/ handovers to Project Manager

People Management and Development

  • Identifies & develops potential team leaders through effective mentoring / coaching
  • Conducts regular One on One with Team members to coach/plan and manage aspirations
  • Escalates to Project Manager any cases of early warning for attrition and provides mitigation plan
  • Sets reasonable, challenging and clear performance goals for direct reports, communicates expectations clearly, monitors performance & provides appropriate feedback
  • Ensures all Deployment HR initiatives are communicated & implemented
  • Ensures full participation in all team activities such as Town Halls and Trainings
  • Ensures team building activities such as: team lunches, etc happen on periodic basis to motivate team members

Requirements

  • College or University degree in the field of Finance or Economics
  • Fluent Italian language skills
  • At least 2 years’ experience in FAO Processes (AP, AR, GL, RtR etc.)
  • Prior experience as a Team Leader/Coordinator/Back-up TL
  • Experience in multinational environment in the field of accounting
  • Strong knowledge of MS Office (Excel & Power Point)

Offers

  • Multicultural working environment
  • Bountiful professional development opportunities
  • Modern office environment
  • Young and dynamically improving company

Workplace

Budapest

 

Budapest

Küldjünk emailt, ha hasonló hirdetés kerül az oldalra?

Ne maradj le egy jó állásról!

Állásajánlatok - legnépszerűbb városok