Business Support Representative - English Speaking (Szeged)

BP - Global Business Services Europe Business Support Representative munkatársat keres.

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A workplace focused on you, providing stability and partnership, career opportunities, remote working options alongside the best training package available. A company valuing excellence, integrity, diversity and fun. Explore your potential with us and join team BP today as:

Business Support Representative - English
Speaking - Szeged

BP is establishing a new Business Service Centre (“BSC”) location in Szeged which provides Finance, Customer Service and Operational Procurement services to BP’s Downstream businesses in Europe. The BSC provides the opportunity to combine activities dispersed across different locations, and support the standardization and simplification of processes. The new BSC site is starting operations in 2017, along with the Budapest site which was opened in 2009 and currently has 1400 employees. We are looking for experienced professionals to contribute to our success.

 

If you join our Business Support team, you may have the following responsibilities:

  • Be the centre of expertise for GBS Europe in our ERP systems (SAP, ISP, Siebel, Cardex, MDM) and components of various satellite systems through the process of analysis, investigation and coaching
  • Identify and implement improvements to data governance processes to reduce the number of errors occurring and minimise rework
  • Coordinate and provide expertise  for the GSD change functions such as regression testing, change request, design forums and system rollouts
  • Analyse the root cause of errors
  • Create, document, review and update procedures where required
  • Continuously review the reporting process and tools, identify opportunities for improvement, recommend changes and support implementation
  • Apply and promote within the team the appropriate tools and processes for planning, risk management, and scheduling
  • Continuously review the reporting process and tools, identify opportunities for improvement, recommend changes and support implementation

In a Business Support Representative role we have the following requirements:

  • Fluent English knowledge
  • High level of IT proficiency
  • Customer oriented approach
  • Proven experience in problem solving
  • Experience in, and exposure to, training, facilitation and coaching
  • Ability to work under pressure
  • Self motivated  and able to see activities through to completion
  • Excellent organisational and time management skills
  • Strong attention to detail
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Szeged

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