Customer Service Associate- Spanish speaking (Budapest)

Customer Service Associate- Spanish speaking (Budapest)
A hirdetés már lejárt!

Are you looking for a challenging opportunity in a multinational environment? We are looking for Spanish Speaking Customer Service Associate into the European business support centre of one of the world's largest energy companies.

Customer Service Associate- Spanish speaking

Tasks

- Handle incoming request either via phone or written form
- High level of customer care and stakeholder management
- Log and follow up on incoming requests
- Make sure that all data is accurate in the system
- Follow up on order management, fulfilment and delivery issues
- To ensure adherence to policies and procedures
- Perform continuous improvement

Requirements

- Fluency in Spanish and English
- Previous experience in customer service is required
- Excellent communication, organisation and time management skills
- High level of computer skills
-Experience using SAP is a great advantage

Workplace

Budapest

 

Budapest

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