Czech/Slovak speaking technical support agent [ZSF-UCSSDA01]
Our client is a globally known multinational company which operates in more than 100 countries worldwide. The company has a Global Services Centre in the heart of Budapest and here they are providing services in 16 European languages. Currently we are looking for talented individuals into their Czech/Slovak speaking team.
The new member of the team will:
- Communicate with dedicated internal native Czech/Slovak clients and provide them technical support on the phone, chat, and via email - Troubleshoot, diagnose and correct first level technical faults - Transmit those problems which can be solved on second level - Work together with colleagues and other teams to share information
- Fluent Czech/Slovak and English language knowledge - Good communication skills and customer-focus mindset - Familiarity with MS Office
This job offers you:
- Vibrant, open and friendly atmosphere - Creative, fresh environment (game & relax room) - Attractive Compensation package (base salary + Cafeteria + bonus) - Opportunity to use your language knowledge on a daily basis - Continuous learning and development