English Speaking Dispute Specialist (Budapest)

English Speaking Dispute Specialist (Budapest)
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English Speaking Dispute Specialist

About the opportunity:

Our American headquartered multinational partner-company is looking for a colleague to its Budapest SSC, that has been providing global financial support since 2010. If you wish to work in a dynamic and young environment and are ready to take your career to the next level, join now as an English Speaking Dispute Specialist!

Location:

Budapest, 9th district

Responsibilities:
  • Timely logging of customers disputes and making an attempt to identify dispute type and potentially root cause
  • Ensures precise communication and swift solution around invoicing issues and disputes, while striving for a positive customer experience
  • Provides excellent communication towards external customers and internal stakeholders with regards to dispute handling, resolution and closure.
  • Resolve customer inquiries promptly & accurately by understanding customer & market needs
  • Support the Monthly and Annual closing activities (e.g. balance confirmations)
  • Ensure all activities are completed timely and in line with the country SLA`s.
  • Drive other departments to resolve disputes in a timely and of quality manner.
Requirements:
  • College or university degree, preferably in a field related to Business, Economics or Finance
  • Fluent English knowledge both written and oral
  • Experience directly related to either Cash Collection/Dispute Management or Customer Service, ideally in a multinational environment
  • Excellent communication skills
What we offer:
  • Competitive salary and benefits
  • Modern office environment, easily accessible workplace
  • Professional development and career opportunities
  • Great team to work with
  • Healthy office programs (fruit day, checkups, yoga classes)

 

Budapest

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