German Speaking Service Desk Agent (Budapest)

[ST-UGSSA03]

German Speaking Service Desk Agent (Budapest)
Jelentkezem az állásra

German Speaking Service Desk Agent
[ST-UGSSA03]

Our client

Our client is a leading multinational information technology services and solutions company which operates in more than 100 countries worldwide. The company has a Global Services Center in Budapest which supports European clients in a variety of business services including a Help Desk Function.

Full-time and part-time opportunities, and Home based position both available!

Tasks

- Provide technical support over the phone and via e-mail to external, corporate users
- Troubleshoot, diagnose and correct technical faults
- Be responsible to either solve the calls yourself, or assign and chase those calls that you cannot fix yourself
- Work together with colleagues to share information, collaborate on problem solving and identify major service issues

Requirements

- Excellent German and English language knowledge
- Good communication skills and customer-focus mindset
- Familiarity with MS Office

Applicants do not need previous work experience in order to apply. This job could be attractive for Millenials also!

Other

This job offers you:

- Vibrant, open and friendly atmosphere
- Creative enviorment (game room)
- Attractive Compensation package (base salary + Cafeteria + bonus)
- Opportunity to use your language knowledge on a daily basis
- Continuous learning and development

Workplace

Budapest

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Budapest

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