Diageo is the world’s leading premium drinks company. Our ambition is to become one of the best performing, most trusted and respected consumer products companies in the world. Old and new, large and small, global and local - the depth and breadth of our product portfolio is second to none, with brands sold in 180 countries.
In our office located in the heart of Budapest since 2001 we provide an inspiring environment with Diageo’s values and brands.
In 2015 we became the „Best Employer of Hungary” that makes us even more proud to work at Diageo.
First Point Europe launched in October 2009, and currently provides HR support services to; England, Wales, Scotland, Republic of Ireland, Northern Ireland, Hungary, Spain, the Netherlands, Belgium, Italy, Greece, Germany/Austria and more.
The Resolution team for First Point Europe is split into 5 market pods servicing Europe. These pods support employee lifecycle events, including employee document generation and data maintenance of all employee data on our Workday system. They are also responsible for resolving queries that are referred on, or escalated. The focus on high-quality customer service is enabled by technology including case management technology Service Now, Workday, Doc Genie and Knowledge Point as well as keen personal judgement, expertise and capability.