Italian Speaking Back Office Agent (Budapest)

Italian Speaking Back Office Agent (Budapest)
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Would you like to be part of an international team in a growing multinational company where you can learn and develop? Do you speak fluent Italian and English? We are searching for new colleagues for an office position!

Italian Speaking Back Office Agent

Location:

Budapest

Key Responsibilities:
  • First point of contact for any written form of enquiries from both new and existing customers and consumers
  • Interact with customers in a professional, friendly and efficient manner and to quickly escalate concerns about meeting service levels or deadlines
  • Handle all customer and support requests via email in a professional and timely manner from the first contact through to a satisfactory completion or resolution
  • Provide accurate information to both business customers and support teams through the correct use of all information technology systems
Requirements:
  • Fluent Italian
  • Fluent, strong conversational level of English
  • Strong problem solving and analytical skills
  • Good communications and customer handling skills
We offer:
  • Young and dynamically improving company
  • Multicultural and multinational environment
  • Excellent training opportunities
  • Competitive salary

 

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Budapest

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