Our client is a leading multinational information technology services and solutions company which operates in more than 100 countries worldwide. The company has a Global Services Center in Budapest which supports European clients in a variety of business services including a Service Desk Function.
- Provide technical support over phone and via e-mail to external, corporate users - Troubleshoot, diagnose and correct technical faults - Be responsible to either solve the calls yourself, or assign and chase those calls that you cannot fix yourself - Work together with colleagues to share information, collaborate on problem solving and identify major service issues
- Excellent Italian and strong intermediate English language knowledge - Good communication skills and customer-focus mindset - Familiarity with MS Office
Applicants do not need previous work experience in order to apply so our client is happy to work with fresh graduated people.
- Previously gained work experience on the Italian market
This job offers you:
- Vibrant, open and friendly atmosphere - Creative environment (game room) - Attractive Compensation package (base salary + Cafeteria + Language allowance + bonus) - Opportunity to use your language knowledge on a daily basis - Continuous learning and development