Russian Speaking Technical Support Analyst [CZ-URTSA19] (Budapest)

[CZ-URTSA19]

Russian Speaking Technical Support Analyst [CZ-URTSA19] (Budapest)
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Russian Speaking Technical Support Analyst [CZ-URTSA19]

Our client

Our client is a leading multinational information technology services and solutions company which operates in more than 100 countries worldwide. They have a Russian Speaking Technical support Analyst open role in their Global Services Center in Budapest which supports European clients in a variety of business services.

Tasks

- Provide technical support over the phone and via e-mail to external, corporate users
- Troubleshoot, diagnose and correct technical faults
- Be responsible to either solve the calls yourself, or assign and chase those calls that you cannot fix yourself
- Work together with colleagues to share information, collaborate on problem solving and identify major service issues

Requirements

- Excellent Russian and strong intermediate English language knowledge
- Good communication skills and customer-focus mindset
- Familiarity with MS Office
- For foreign workers residence and work permit are required (Student work permit is not acceptable)
- Flexibility in working schedule

Other

This job offers you:

- Vibrant, open and friendly atmosphere
- Creative environment (game room)
- Attractive Compensation package (base salary + Cafeteria + bonus)
- Opportunity to use your language knowledge on a daily basis
- Continuous learning and development

Munkavégzés helye

Budapest

Budapest

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