Senior Analyst, Client Operations (Székesfehérvár), (Budapest)

Senior Analyst, Client Operations (Székesfehérvár), (Budapest)
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Senior Analyst, Client Operations

LOCATION: Budapest or Székesfehérvár
According to your preference, you may choose our Budapest or Székesfehérvár office as your place of work.

Responsibilities:

Maintain the global managed client environment in Sapa Shared Services and deliver 3 rd level support in the respective area. Work with 3 rd parties to ensure proper service delivery. Meet SLAs towards Sapa internal business customers.

Requirements:

  • 3-5 years’ experience in a multinational environment
  • Experience to work in a virtual team
  • Hands-on support experience (working in a ticket based environment)
  • Experience in a process based environment (document and maintain processes)
  • Solid technical background and detailed understanding of Microsoft client/server technologies
  • Experience in Cloud Application support, troubleshooting
  • 3rd level Windows client troubleshooting experience in a in a multinational, multicultural environment
  • Experience with scripting (e.g. PowerShell)
  • Analytical and customer focused mind set
  • Fluency in English is a must
  • Good communication skills

Advantages:

  • ITIL knowledge
  • Experience with application virtualization
  • Experience in Advanced Group Policy Management
  • SCCM knowledge - OS / Application deployment
  • Hands-on experience with client image creation and deployment on enterprise level in Microsoft environment
  • Hands-on application packaging experience (e.g.: Microsoft applications, Adobe, CAD)
  • Experience with MSI, Install shield technologies, Packaging techniques and tools

How to apply:

Upload the Hungarian and English CV on http://www.gyereahydrohoz.hu/  
(Click on Registrati on, fill all required data, and apply for the job.)

Jelentkezem az állásra
Budapest

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