Cooperate closely with Business side peers, Super Users, Process Architects, Developers, Application Architects and Business Analysts.
Coordinate and own the business requirement specifications of its own sub-domain, in line with domain business and IT strategy. Assist the business system owner in defining developments and the associated acceptance criteria.
Participate in Functional Specification preparation. Model the "as-is" and "to-be" business processes, the expected system interactions. Model the data requirements or work with the appropriate people to ensure that the data will support the new solution.
Manage, review and approve training materials and provide quality assurance; manage end-user trainings.
Identify change management impacts, create plans for and carry out the change management activities. Manage handover to business and participate in modification of the relevant service catalogue item.
Coordinate IT development processes, projects and change requests.
Build contemporary knowledge of solutions, industry benchmarks and trends, proactively collect and communicate best practices to development teams and peers.
Support Head of Digital in Group Consumer Services IT with domain specific functional and technical tasks.
University or college degree
Higher professional, Information Technology, Engineering or Economics degree
Minimal of 4 years professional experience in similar area is mandatory
Thorough understanding of systems and industry-specific business applications