System Administrator - NetApp (Classic IT / MIS Deliv. PC&PS / DCO DSI_LR) (Debrecen)

(Debrecen)

System Administrator - NetApp (Classic IT / MIS Deliv. PC&PS / DCO DSI_LR) (Debrecen)
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Hungary’s largest ICT employer is waiting for you!

System Administrator - NetApp (Classic IT / MIS Deliv. PC&PS / DCO DSI_LR)

Tasks

  • Supports of DSI Local/Remote systems (private cloud product, virtual platform) for external and internal clients within the set expected service levels, in a quality exceeding customer expectations
  • Ensures the daily operation of given operation systems
  • Processes the incoming tickets Incident, Change, Problem Ticket and Deployment Order handling
  • Identifies, diagnoses, categorizes the incidents/tickets and sets priorities 
  • Forwards the more complex problems to the next level of support
  • Pro-active recommendation and execution of automated solutions
  • Observes the expected service levels included in the contract
  • Reports to the requester of report at the required frequency
  • Contributes to solving problems related to costumer-specific devices and applications as well
  • Solves the majority of the problems; escalates only those that require specialist expertise to the next level of support or to a local partner
  • Shares knowledge with colleagues

If you have…

  • Minimum 3 year experience in system operation/administration of partly standard environments
  • Strong commitment towards automation
  • Demonstrated experience in using an ITIL based ticketing systems
  • Strict adherence to the use of the ticketing system for ALL incidents, changes and problems
  • Experience in technical documentation update
  • B2 level English knowledge is mandatory 
  • Advantages
    • Experience in programming/scripting (e.g. by using PowerShell/PoweCLI, Bash, Perl, Python)
    • Experience in NetApp Storage administration
    • Familiarity with Vmware ESXi host administration
    • Experience in On-Call duty
    • Network related knowledge
  • Personality
    • Team player
    • Ability to work independently as well as in team
    • Willingness to learn
    • Good time management skill
 
Debrecen

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