Technical process specialist (mhi) (Budapest)

(MHI)

Technical process specialist (mhi) (Budapest)
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Tech People is a European provider of technical skills permanent recruitment and temporary contracting services for multiple industries.

Our client is an international shared services provider with offices in all over the globe. 



We are now searching for a

TECHNICAL PROCESS SPECIALIST (MHI)



Responsibilities:

  • Validate the incoming change requests
  • Open changes in the given ticket logging system
  • Change follow-up
  • Monitoring Functional Mailboxes and assigning or processing incoming e-mails
  • Act as the coordinator between the Resolution Teams and the Client Management
  • Cooperation with the Change Managements, Technical support units and other stakeholders other
  • Participation in the daily Task ROTA
  • Creating and distributing daily/weekly/ad-hoc reports
  • Maintaining customer specific training and process documents
  • Making suggestions for process improvement
  • Continuous knowledge sharing between the team



Requirements:

  • German and/or English knowledge
  • Bachelor’s degree (in Technology)
  • Relevant experience in multinational environment preferably in area of IT process coordination
  • Change Management experience is a huge advantage
  • Advanced English AND German communication skills
  • Good personal IT skills and knowledge
  • Knowledge in ITIL is an advantage
  • Good communication and problem solving skills
  • Ability to work in team
  • Logical way of thinking
  • Certification of good conduct



Start: ASAP

Salary: competitive

Job opportunity: full time, employee position

Location: Budapest, Hungary


Please submit your your CV online in English or contact for details: [email protected]

Budapest

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