Application Support Analyst (Magyarország)

Application Support Analyst (Magyarország)
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Our Client is one of the leading investment banks in the world, and for their growing professional team we are looking for an Application Support Analyst.

Application Support Analyst

Feladatok

  • Analyse existing application protocols and software tools and actively engage with the various support teams for the smooth functioning of Citis business.
  • Provide application support oversight in resolving and troubleshooting problems; recommend improved procedures and policies; utilize the system infrastructure and resources effectively.
  • Work with various vendors and ensure that resolution is as per Citis standards and there is timely notification to the customers.
  • Interact with software vendors to provide best solutions to business.
  • Assist users directly in using and interpreting software tools and products.
  • Maintain a seamless communication channel between the support and the development teams to ensure everything is fixed in timely manner.

 

Követelmények

You are the ideal candidate if you meet the following requiements:

  • Excellent written and verbal communication skills in English.
  • Bachelors/University degree or equivalent experience.
  • 2-5 years experience in production support role
  • Strong knowledge of SQL, hands-on experience writing queries.
  • Good expertise in database level analysis.
  • Familiarity with ticketing tools (e.g. ServiceNow) and scheduling tools (e.g. AutoSys).

 

Advantages:

  • Abinitio or Big Data expertise
  • Knowledge of UNIX / Linux
  • Experience in shell scripting or with ETL Development tools.

Amit kínálunk

  • Home office opportunity
  • Long-term career path across geographies and business lines.
  • Work in strategical projects with high exposure and management visibility.
  • Flexible work arrangements.
  • Competitive compensation package.
  • Friendly work atmosphere.

 

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