Application Support Manager (Pharma Field) (Budapest)

Application Support Manager (Pharma Field) (Budapest)
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Application Support Manager (Pharma Field)


Your new company

Is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Their unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., they are ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world.


Your new role
 

  • Application code, front end and documentation in Hungarian language
  • Resolve tickets in a timely manner and within defined SLAs
  • Work closely with other (third party/client) interface groups and support teams at other support levels to quickly resolve issues
  • Manage and enhance the client’s knowledge repository with updates of resolutions and FAQs
  • Use known solutions and procedures
  • Demonstrate high level of understanding in all aspects of the Development Informatics applications and infrastructure
  • Collaborate with support groups from other domain areas
  • Working knowledge of terminal serverSupport test, computer system validation and roll-out activities within planned application changes and maintain relevant documentation based on the application/business expertise
What you'll need to succeed
  • Min. 3 years of experience in application support
  • Life science/ pharmaceutical background is a nice to have
  • Fluent English & Hungarian language knowledge is a MUST
  • Excellent communicational skills
  • Strong IT skills: SQL Server, .ASP, IIS
  • Ability to prioritize work, team- player attitude
  • Detail- oriented and strong customer focus attitude

What you'll get in return
  • Competitive salary package
  • Annual bonus system
  • Cafeteria package
  • Company insurance
  • Language course reimbursement
  • Free medical services
  • All You can Move Sportpass

Workplace:

Budapest


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

 

Budapest

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