Respond to customer enquiries and complaints in an assigned product area and region.
Provide information, troubleshoot problems, and arrange collections using various courier systems.
Offer guidance to customers and escalate complex issues to the next level of support.
Ensure adherence to process-related and quality guidelines.
Join one of the leading electronics manufacturing companies in Budapest's 11th district as part of a newly established unit! We are looking for motivated individuals to provide excellent customer service and support to our clients.
Secondary school education with relevant qualifications.
Vocational training and a minimum of 2 years of relevant work experience are desirable.
Fluent in English, knowledge of Swedish is an advantage.
Customer-centric mindset with the ability to understand how decisions impact customers.
Proficient in Excel and MS Office; knowledge of SAP is a plus.
Competitive base salary.
Cafeteria benefits and annual bonus.
Transportation support from Budapest.
Support for sports and wellness activities.
Excellent working environment in a new office building.
