Dutch Speaking Customer Service Agent (Budapest)

Dutch Speaking Customer Service Agent (Budapest)
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Dutch Speaking Customer Service Agent

Our multinational client in Budapest is hiring for:
 
Dutch Speaking Customer Service Agent
 
As a technical support specialist at our partner you will have to act as first point of contact for the Dutch customers of the company. You will have to log and analyse the incoming technical problems and provide trouble shooting in a timely manner. Creating the documentation for the problems, escalating the complex cases and following up the incidents would be also part of your role.

 The ideal candidate:

  • We are looking for candidates with advanced/native Dutch (at least C1 level) and strong English (B2) language knowledge: you will be in daily contact with the customers via phone and e-mail so speaking the languages on a high level is essential for the role.  
  • Outstanding problem solving skills and openness to analyse and to solve clients' problems are necessary to be successful at the end of the recruitment process and, of course, in your future work.  
  • Having a user knowledge of MS Office package is also important, but there is no need for deeper technical knowledge, because our partner company provides a four weeks long training.
In exchange, our Client offers more than a competitive benefit package. Join them if you are looking for:
  • A company that can provide you career opportunities either horizontally or vertically based on your preferences and performance. In case you have leading ambitions it is also a great place for you:  becoming a mentor, a team leader or a supervisor could be the next step in your career.
  • Possibilities to you to play an active role in company's sparkling social life (e.g. employer branding project, organizing social activities, helping to organize company events, etc.)
  • A friendly, encouraging corporate atmosphere where you are free to share your opinion and ideas
  • A fancy office where you can be a member of a really multicultural team which speaks more than 10 languages
  • A position where you have the opportunity to work full- OR part-time after the training. Students and fresh grads are also welcome.
  • Highly competitve salary plus benefits!
Job location: Budapest
You can apply online after a short registration to our site!
 
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Budapest

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