Be at the forefront of technological innovation, supporting dealers and partners across Europe in delivering outstanding service! If you enjoy solving problems, tackling technical challenges, and working in an international, collaborative environment, apply with your English CV and join our partner’s team!

Tasks

• Provide technical support to dealers via phone, email, and ticketing tools

• Troubleshoot issues, track spare parts, and monitor exceptional shipments

• Escalate complex issues and collaborate with internal teams (warranty, logistics, finance)

• Translate training materials and deliver trainings

• Support in reporting, reconciliation, and periodic settlements

• Ensure cases are resolved and clearly documented

Requirements

• High school diploma

• Fluent or native in English

• Strong communication and organizational skills

• A knack for problem-solving and technical thinking

• Basic IT knowledge (MS Office, WLAN, troubleshooting, CRM/ticketing systems)

• Previous experience in a BPO and/or Customer Service and/or technical account

• Willingness to work in shifts (10:00-18:30, 16:00-00:30, 23:00-07:30)

​Offers

• Competitive salary and benefits

• Paid onboarding and continuous learning

• Supportive, multilingual team environment

• Modern office space

Budapest