Would you continue your career in a growing international organization?
Join our partner, a Global media company as their next IT Specialist!
They transformed how advertisers manage creative deployment and media sourcing for campaigns while working with top brands, agencies, and media outlets. They connect creative flow across the advertising ecosystem with over 200,000 users and nearly four million assets.
ERP Technical Support
Feladatok
- Provide first-line support for NetSuite-related issues, including system errors, configuration problems, and user inquiries.
- Diagnose and resolve technical problems, escalating complex issues to senior team members or external support when necessary.
- Monitor NetSuite performance, identify potential issues, and apply timely fixes or updates.
- Assist in maintaining system integrations with third-party applications and ensure seamless data flow.
- Train end-users on NetSuite functionality, best practices, and new system features.
- Create and maintain comprehensive documentation, including troubleshooting guides, FAQs, and user manuals.
- Assist with NetSuite configuration changes such as workflows, scripts, dashboards, reports, and saved searches.
- Collaborate with internal stakeholders to customize NetSuite to meet evolving business needs.
- Ensure system security by managing user roles, permissions, and data access.
- Support compliance efforts by maintaining accurate records and adhering to company policies and regulatory requirements.
- Reviewing systems, gathering requirements, designing interfaces, and integrating separate systems.
- Prepared reports, performed data management tasks, assisted with technical issues, and documented systems design and testing.
- Prepare, arrange, and support meetings/presentations/workshops and deliver training to end-users worldwide.
- Proactively identify and assess risk and escalate to the line manager as required.
In addition to other qualifications, the candidate must meet the following requirements:
- Excellent communication skills.
- Ability to solve problems effectively.
- Provide regular updates to the UK line manager (Global finance systems Manager).
- Must be comfortable and proficient in a dynamic work environment and can use initiative.
- Follow ERP best practices
- Must build positive relationships with a diverse range of end-users and colleagues.
- Must be a team player.
- Should be willing to work flexible hours to meet project requirements.
Követelmények
- Minimum 5 years of experience any other ERP system (NetSuite experience is an advantage)
- Experience implementing finance solutions at a large scale.
- Knowledge of process mapping and system optimisation.
Qualifications and Education Requirements
- SAP Business One or any other ERP system certification (non-essential)
- Netsuite certification is a plus
- University or college degree
Preferred Skills
o Experience with ERP system support for in case of mid-size companies, focusing mainly on finance solutions.
o Netsuite experience is a plus
o Familiarity with SQL, JavaScript, and other relevant programming languages is a plus.
o Microsoft Excel
o Oracle
o SQL Database
Amit kínálunk
- Chance to join a growing organization
- Annual bonus (equal to a 13th month’s payment)
- Cafeteria
- 2 days of home office every week
- Private health insurance
- Work in a truly international environment
