We are looking for a French-speaking Customer Success Specialist! If you are passionate about customer satisfaction, supporting business growth and helping customers achieve their goals, please apply with your English CV!

• Manage customer relationships and support customer success goals

• Identify growth opportunities

• Handle customer inquiries and administrative tasks

• Collaborate with global teams

• Provide accurate information about products and services

• Fluent in French and English (written and spoken)

• Customer-centric mindset with empathy

• Proficiency in Microsoft Office; SAP/Salesforce experience is a plus

• Strong communication and organizational skills

• Minimum high school diploma; BPO or customer service experience preferred

• Competitive salary

• 100% Home Office

• Cafeteria

• Team-building activities and a modern office environment

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