German Speaking Customer Service Intern (Budapest)

German Speaking Customer Service Intern (Budapest)
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Mind-Diák Szövetkezet

BP is a global energy business involved in every aspect of the energy system. They are working towards delivering light, heat and mobility to millions of people, every day. They are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. They have a real contribution to make to the world's ambition of a low carbon future. In Hungary, they operate bp's Global Business Services organization.

German Speaking Customer Service Intern

Feladatok

  • Understanding of specific processes / systems enabling efficient support
  • Ensure timely and accurate data entry, storage, retrieval, archiving, maintenance and updates while maintaining data security
  • Manage performance against key performance metrics (customer satisfaction, service level compliance, transactional accuracy etc.)
  • Support teams through the correct use of all information technology systems
  • Manage tasks related to Service Management & Continuous Improvement
  • Identify efficiencies that drive optimization, continuous improvement and operational excellence. Support the development of a continuous improvement culture
  • Comply with BP HSSE Policies as detailed in the BP employee handbook
  • Adhere with the tasks outlined in the QMS Systems of GBS Europe

Elvárások

  • Ongoing studies and active Hungarian student status for at least 6 more months 
  • Pursuing a bachelor's or master's degree - already completed your first year at university
  • Fluent English and German knowledge both written and verbal
  • Proficiency in MS Office applications (Excel, Word)
  • Ability to keep deadlines whilst under pressure without compromising accuracy

Working time

  • Long-term development opportunity
  • Be able to invest at least 20-30 working hours per week according to agreed schedule

What we offer

  • 2145 Ft/hour in gross 
  • A company culture where they respect their diverse and unified teams, where they are proud of their achievements and where fun and the mindset of giving back to our environment are highly valued
  • Possibility to join their social communities and networks
  • Chill-out and collaboration spaces in a modern office environment
  • Learning and development opportunities to shape and advance your career path
  • Opportunity to work partly from home
  • Company laptop

Előnyök

  • Experience in a similar field

 

Munkavégzés helye

Budapest XIII.

 

Budapest

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