Responsibilities:

• Provide support in IT infrastructure issues for users
• Handle more complex issue escalated from L1 teams
• Assign more complicated cases to relevant higher teams
• Help educate users on best prectices
• Participate in creating and updating knowledge base
• Mentor new joiners within the team

Do you have good analytical skills and a result-oriented mindset? Do you have at least 2 years of experience in a IT support role? Would you like to work for one of the largest providers of information technology, consulting services and business process outsourcing? If your answer is YES, perfect!  

Join one of the world’s biggest multinational companies in Budapest as a L2 IT support Specialist!

Expectations:

• Fluency in English and German
• Min. 2 years of experience in a IT support role
• Excellent communication and problem solving skills
• Good analytical skills
• Advanced knowledge in MS Office, VPN, ticket handling tools

What they offer:

• Great diversity of nationalities
• Training and developement opportunities: technical and oft skilltrainings and language courses
• Long term career oportunity
• Dynamic and colorful work enviroment
• Opportunity to move forward in your career

Budapest