German Speaking Quality Lead (Budapest)

German Speaking Quality Lead (Budapest)
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About TCS Hungary’s IT IS Unit:

Come and work in our constantly growing Hungarian Global Delivery Center. As one of the largest Business Units of TCS Hungary, the IT-IS Unit provides IT Service Desk solutions to top international clients in a long-term partnership, continuously helping them expand their business and develop new opportunities.

You will have the opportunity to:

  • Be part of a real multinational team and environment (90+ nationalities in TCS Hungary)
  • Develop your career path and grow domain wise (vertical and horizontal opportunities for growth and rotation among different units)
  • Learn and develop soft and hard skills (1000+ internal training)


German Speaking Quality Lead


As a German Speaking Quality Lead your main goal is:

  • Develop, deploy, and maintain the Quality compliance of our project
  • Review the quality and Service Level Agreement criteria as outlined by the contract between TCS and the customer
  • Follow the project plans, deal with different stakeholders
  • Lead the team of Quality Analysts and work closely with Team Leads
  • Drive and execute the improvement initiatives based on the customer’s feedback


The key requirements for the role are:

  • 1+ years of experience in a Quality Analyst role
  • Experience in people management
  • Strong analytical and solution-oriented personality
  • Sound understanding of statistics
  • Good interpersonal and coordination skills
  • Excellent learning skills and high level of flexibility
  • Advanced presentation and communication skills
  • Good understanding of Quality Management functions, processes, and methodologies
  • Excellent knowledge of MS Excel
  • A high school diploma
  • Speak English and German on a business level

… and main advantages would be:

  • Prior experience as Quality Lead
  • Experience with data analytics and visualization tools (Power BI, html, Visual Basics etc.)



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