On behalf of our Partner, we are looking for a strategic partner to be the Head of HR of their brand new multi-tower SSC in Budapest.
Ramp-up and lead the Human Resources Shared Services delivery teams from Europe
Lead the recruitment strategy with the HR Business Partner to make it happen that the Center will grow into an organization of 150-200 FTEs by the end of the year
Stabilize operations after transition of finance and HR functions from European units (from around 20 countries)
Manage the HR ticket-system / Hotline Support based on work volumes, staffing, skill, and competency ensuring efficient use of resources
Make sure that the processes are up to speed and ensure service is managed effectively
Identify optimization opportunities to simplify and scale work and to further optimize functionality and enhance efficiencies
Drive process standardisation and improvement within the SSC
Ensure compliance of functional delivery with processes documentation and act as an escalation point for management
Propose, monitor and control operational functional budget within the scope and take required actions
Support the Head of SSC with prioritisation of system and process change requirements to ensure improvement targets are met
University or college degree, MBA is an advantage
10+ years of experience in a HR management role, preferably within a BSC
8+ years of experience in transactional projects/greenfield investment in an international company environment (incl. system implementation & service delivery)
Relevant experience in improvements expertise (e.g. Six Sigma, Lean) and experience in management of quality improvement processes
Proven leadership skills in a matrix organization and the ability to handle multiple stakeholders, create a strong customer centric culture
Good influencing skills and the ability to prioritise business requirements appropriately through a collaborative partnership approach
Profound knowledge in MS-Office and SAP
Excellent English language skills
Attractive remuneration package will be offered to the right candidate
Be part of a globally recognized organisation!
Enhance your skills in an SSC environment!