Hebrew speaking Customer Service and Order Management Representative (Budapest)

Hebrew speaking Customer Service and Order Management Representative (Budapest)
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Randstad Hungary Kft
Randstad Hungary Kft

Alapvető elvárások

Ügyfélszolgálat, call center 1 - 2 év tapasztalat 3 - 5 év tapasztalat beosztott Középfokú végzettség Felsőfokú végzettség teljes munkaidő távmunka, home office angol - középfokú héber - középfokú

 

Our business partner is looking for a new Hebrew speaking Customer Service and Order Management Representative colleague. If you are interested in and have experience in the field of Customer Care and working in a fast paced environment and you have excellent communication and problem solving skills then our offer is for you!

 

Hebrew speaking Customer Service and Order Management Representative

Feladatok

  • Ensure the following transactions are done to the highest standard, with accuracy and reducing transaction times within agreed timeframes: Order entry, order follow-up, stock information, backorder reports & invoicing, claim & return handling and crediting 
  • Deal with customer calls and complaints effectively and professionally as per the service level agreement 
  • Ensure case and call logging to a high quality standard with regular updates on cases until successful conclusion 
  • Work collaboratively with Sales, Finance and other relevant internal stakeholders

Követelmények

  • Excellent communication skills in English AND Hebrew
  • Strong customer services experience within a fast paced, corporate environment  
  • Experience in a customer facing role, including order processing  
  • Good MS Office skills  
  • Knowledge of SFDC and SAP desired  
  • Accurate and fast data entry skills  
  • Excellent telephone manner  
  • Excellent organization skills 
     

Amit kínálunk

  • Competitive salary and Cafeteria benefit package  
  • Home Office opportunity 
  • Supportive working environment
  • Training support 
  • Long-term career opportunity

 

Munkavégzés helye

Budapest

 

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Budapest

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