IT engineer - L2 (Jászfényszaru)

IT engineer - L2 (Jászfényszaru)
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engineering. tomorrow. together.

thyssenkrupp is an international group of companies comprising largely independent industrial and technology businesses. Across 78 countries the group generated sales of €42.0 billion in fiscal 2018/2019. Under a strong umbrella brand our products and services make an important contribution to creating a better and sustainable future. The skills and commitment of our over 106,000 employees are the basis of our success. With our technologies and innovations, we work with our customers to develop cost-efficient and resource-friendly solutions to future challenges. We combine performance orientation with corporate and social responsibility.

IT engineer - L2

Main tasks, responsibilities

  • Provide operational support for certain global IT Services, such as CyberSecurity Endpoint Protection, IT Server System Patching, IT System and Network Monitoring with gradual involvement and expansions.
  • Provide L2 support for CyberSecurity Endpoint Protection and mentioned above
  • Establish and ensure standard, reliable and effective operations of IT services, even beyond the guidelines.
  • Continuously improve these IT service operations and related standards.
  • Analyze logs, events, incidents regular basis such as CyberSecurity Endpoint Incidents, Monitoring Events, Server Patching Events, etc. Based on the analysis propose, define, execute and follow-up professional corrective actions to resolve the incidents.
  • Manage and document primarily CyberSecurity Endpoint Protection incidents in the ticketing system.
  • Collaboration in the definition of local and/or global standards.
  • Close cooperation with IT and other departments (i.e. with the Risk & Security function during audits).

Requirements

  • 3-5 years L1 and/or L2 Level support experiences ideally in one of the mentioned services above.
  • Broad experiences in IT infrastructure service supports and operations.
  • Deep understanding in CyberSecurity Endpoint Protection service.
  • Good knowledge of MS based infrastructure components such as MS Windows Servers, MS Active Directory. Additional administration skills required at least in one of given products, technologies: McAfee AV (or any known enterprise antivirus products), VMware vSphere, HCL BigFix.
  • Problem solving thinking, capable to analyze and propose solutions or workarounds.
  • Proactive, self-confident attitude but able and capable to follow standards and policies.
  • Good English knowledge, German knowledge is an advantage.

Our offer

  • Competitive salary and other benefits
  • Participation in international projects
  • Successful and fast-growing company

Location

Jászfényszaru

Thyssenkrupp Components Technology Hungary Ltd. Daróczi str. 1-3., H-1113 Budapest   |  Phone: +36 (1) 505-9159  |  Fax: +36 (1) 505-9101  |  www.thyssenkrupp.hu
Jászfényszaru

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