Our Multinational partner in Debrecen is looking for an IT Technical Support Analyst!

If you feel like this position is for you, apply now, with your English CV!

Tasks

• Deliver IT support via phone, in-person, or online to internal users
• Identify hardware/software requirements to resolve IT issues
• Handle incident tickets in line with SLAs/KPIs, ensuring accurate documentation
• Proactively use IT monitoring and management tools
• Collaborate with internal/external stakeholders and perform audits as needed
• Comply with IT policies and procedures
• Maintain shared IT assets and prepare reports when required.

Requirements

• Excellent English language skills (spoken and written, B2 level or higher)
• Solid technical knowledge and good IT understanding
• Microsoft desktop environments, Apple iOS, MacOS
• VoIP and video conferencing
• Microsoft application support
• Mobile devices like phones, tablets
• LAN, VPN, RDP
• TCP/IP protocols, two-factor authentication
• Software, Hardware (Routers, Switches)
• Strong communication and collaboration abilities
• Flexibility, time management, and task prioritization
• International work environment
• Opportunity to work with a variety of IT infrastructures and technologies
• Professional and technical development opportunities

Debrecen