We are an exciting company with an impressive growing track record and wide portfolio of services. Starting in Central Europe in 1994 and growing to a global real-time digital and cash payments network with millions of touchpoints today, Euronet now moves money in all the ways consumers and businesses depend upon. This includes money transfers, credit/debit processing, ATMs, point-of-sale services, branded payments, currency exchange and more. With products and services in more than 200 countries and territories provided through its own brand and branded business segments, Euronet and its financial technologies and networks make participation in the global economy easier, faster and more secure for everyone.
We are currently looking for a results-driven
MERCHANT SERVICES OPERATION MANAGER
in Budapest.
This role is an opportunity to join our international Operations team, managing our Merchant Services business in Europe, in a dynamic and rapidly expanding company. The role holder will be based in Hungary reporting to COO of Merchant Services and will be joining efforts with widely spread Euronet teams globally.
KEY RESPONSIBILITIES
- Supervise and lead the central operational unit that serves a center of excellence in the European operation
- Develop, implement and measure operational processes with optimized resource use
Oversee the daily activities of the central operation, including:
- Merchant management
- Service and terminal management
Incident and request management
- Continuously improve the customer service quality and performance, maintain the operational documents and processes
- Represent operation in product and project initiatives
REQUIREMENTS:
- University/College degree and minimum of 3 years of experience in payment industry or banking environment,
- Great problem-solving skills, logical thinking, ability to work under strict deadlines,
- Strong interest in working in the card processing industry and developing in this area,
- Highly organized with taking the initiative to continuously improve our processes,
- Fluency in English and Hungarian (German, Spanish, Italian is an advantage)
WE OFFER:
We offer a competitive compensation package and other benefits:
- Good Base Salary
- Cafeteria above the market average
- Bonus based on company performance
- Company phone
- Health care package
- Work from home 2 days a week
- Permanent trainings
- Office in a very central location with easy access by public transport
- Work in dynamic, stable, international environment
- Excellent career prospects within a multinational organization with leading position in the market and ambitious expansion plans.
- Supportive teams
