Polish Service Desk Analyst

Are you thinking of continuing your career within a multinational environment? Do you speak Polish and English fluently? Do you like helping others? Don’t miss your chance!

Our partner, who has one of the biggest support centers in Hungary is looking for Polish speaking IT Service Desk Agents.

Your new role

• Act as a first point of contact, provide technical guidance to the supported client
• Provide remote support through different channels (phone, email, chat)
• Handle administrative duties on a daily basis and register, follow up on reported cases
• Regularly cooperate with L2 Teams on complex issues
• Take part in customer experience’s improvement

What you'll need to succeed

• Fluent Polish and at least intermediate English knowledge
• High school diploma
• Relevant knowledge from IT support or customer service environment is an advantage
• Willingness to broaden your knowledge in the field of IT
• Excellent communication skills and customer-focused mindset

What you’ll get in return

• Competitive base salary and compensation package
• Private health insurance
• Career growth and learning opportunities
• 24 hours free gym facilities
• Home office opportunities

What you need to do know

If you are interested in this role, click on the „Jelentkezem” button or send an up-to-date copy of your CV to [email protected].  If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.