Process Coordionator - Supply Chain (Portuguese) [ST-DCSRPG01]
Our Client is a leading multinational company that is operating in the field of Supply Chain. Thanks to the global strategy the company has just established a new organization in order to manage effectively their client portfolio. On behalf of this organization we are searching for new candidate in the position of Process Coordinator with Portuguese language knowledge.
- Professionally answers customer queries: phone calls, e-mails, orders, online chats, - Provides professional technical support to consumers based on strong product knowledge, - Uses customer's and company owned systems according to the customers work instruction, - Follows up emails, queries/orders/deliveries according to the customers work instruction - Investigates problematic cases, shipments, requests - Communicates with central/local/satellite warehouses, escalates issues to higher level - Checks and solves issues escalated by the customer
- Secondary education (College or university degree is an advantage) - Fluency in Portuguese - Fluency in English - PC literacy with good working knowledge of Microsoft applications, especially in Excel, - Very strong customer focus, - Good communication skills
- Previously gained experience in relevant position
What our Client offers:
- Energetic and young team - Stable multinational company background - Modern working environment - Internal development opportunities - Extra benefits (gym support, fruit days, pizza days, beneficial holiday possibilities )