The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey in 2021 and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.
Quality Manager for Product “Staffing Graduates & Professionals & Interns, Security Check”- REF1644Z
Tasks
- Development and implementation of quality standards for the end2end staffing process
- Monitoring of compliance with quality standards and implementation of quality controls
- Analysis of recruiting data and derivation of measures to improve the process and results
- Ensuring an efficient and qualitative high Candidate Experience
- Conducting training for the recruiting team to improve processes and the quality of results
- Coordination of the cooperation with the shared service center and other departments
- Creation of quality reports for management
- Monitoring of suppliers and service providers regarding quality standards
- Incident management and pro-active problem solving
- Close collaboration with HRM on contract matters and salary issues
Requirements
- Completed studies in human resource management, psychology or a comparabel discipline
- At least 3 years of professional experience as a quality manager in HR or a comparable position
- Experience in development and implementation of quality management systems
- Excellent knowledge in the field of quality management as well as process management (ideally in recruiting)
- Experience in the use of tools for data analysis and evaluation
- Analytical thinking and problem-solving skills
- Native speaker of German and good knowledge of written and spoken English
- Good experience in classical project management and first experience in agile working
- Experience in MS Office (especially in PowerPoint and Excel)
- Empathy as well as very good interpersonal and communication skills
- Excellent ability to work in a team
- Hands-on-mentality
Munkavégzés helye
Budapest, Debrecen, Szeged, Pécs
