Russian/Ukranian and English Speaking Customer Account Specialist
Leírás
We are looking for Russian/Ukranian speaking talents with good English to join our multinational company in the crop business.
Russian/Ukranian and English Speaking Customer Account Specialist
Feladatok
Owner of the service relationship with assigned customer base, acting as primary communication contact for accounts - on both inbound and outbound requests - for all matters related to service, orders, and operational activities
Coordinates internal resources cross-functionally to solve customer problems and deliver solutions to accounts
Quickly and accurately responds to all customer inquiries on orders, supply availability, and product information in adherence to defined lead times and expectations
Proactively provides order, supply availability, and product updates to assigned accounts, executing upon opportunities that increase customer loyalty
Understands marketing and operational programs related to their customer base or region, and can accurately explain and answer questions related to customer eligibility and program details for customers
operational processes and optimize efficiency
Elvárások
Fluency in English + Russian/Ukranian
Bachelor's degree in Business Administration, Economics, Foreign Trade or equivalent
Agronomical degree is an advantage
2 + years of experience in services linked to Customer Service or Operations /Administration/ Logistics
In depth knowledge of Microsoft Office and Excel
SAP and Salesforce system user level experience
Adaptive, motivated personality
Amit kínálunk
Competitive salary and benefit package (Cafeteria, Healthcare package, insurance and bonus)
Dynamic and motivated team
Challenging and interesting tasks
Opportunities to grow in international environment
