SDM for German Customers (REF1576K) (Budapest)

SDM for German Customers (REF1576K) (Budapest)
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The largest ICT employerin Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH)is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey in 2021 and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sitesin Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

SDM for German Customers (REF1576K)


  • Supervises contract fulfilment and ensures its optimization for both the client and the Company throughout the contract period.
  • Buys services for the client at optimum price and quality. Manages tenders for selecting suppliers, and contracts with the selected ones. 
  • Coordinates the service delivery activities between the organizational units and supervises their work either directly or through the Operation Managers.
  • Ensures compliance with deadlines and expected service levels.
  • Applies adequate project delivery methodologies, tools, techniques and processes.
  • Supports cost-effective implementation of the expansion of internal IT infrastructure.
  • Works on an operational level, under the guidance of a senior Service Delivery Manager. 
  • Is expected to make cost-saving proposals e.g. for modifications in the client contract.
  • Works on already existing client contracts; takes part in client on-boarding under the supervision of a senior Service Delivery Manager.
  • Is responsible for observing the budgets and reducing costs.
  • Is familiar with and consciously applies proven methodologies, techniques and processes of managing projects, customers and suppliers. 
  • Ensures cost-effective implementation of the expansion of internal IT infrastructure.

Language skills: English and german


  • Assertive
  • Open Minded
  • Balanced
  • Solution oriented

Munkavégzés helye

Budapest, Debrecen, Pécs, Szeged


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