Senior Collections Analyst (Polish speaking) (Budapest)

Senior Collections Analyst (Polish speaking) (Budapest)
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Partner with a leading global healthcare company focused on advancing science to improve lives as a Polish speaking Collections Analyst. In this role, you'll manage customer requests and disputes, ensuring accurate case registration and classification, while contributing to impactful global healthcare initiatives.

Senior Collections Analyst (Polish speaking)

Main Responsibilities:

  • Deliver collections management services to SBO
  • Review AR ageing reports
  • Perform collection and dunning from the related system, determining appropriate escalations and follow-up actions as per the defined process
  • Manage dispute and claim processes, including qualifying, creating disputes identified by Ci2C, and resolving disputes under Ci2C responsibility
  • Contribute to business and customer collection strategy reviews, preparing KPI reports on a weekly/monthly basis
  • Build expert knowledge of scope activities, local entity knowledge, and serve as a super-user; coach junior analysts while proactively anticipating operational issues
  • Participate in process improvement and automation initiatives, identifying opportunities to eliminate redundant tasks and ensure smooth transitions

Background & Experience:

  • Graduate degree in accounting or finance (advantageous)
  • Experience in Customer Service, Order to Cash, Credit & Collection management
  • Hands-on experience with collections or receivables
  • Ability to interact professionally with internal and external clients; team player with good communication skills
  • Strong attention to detail, accuracy, and expertise in MS Excel and Microsoft Office
  • Fluent in Polish
  • Fluent in English

What we offer:

  • An international work environment, in which you can develop your talent and realize ideas and innovations within a competent team
  • An attractive, market-oriented salary and cafeteria benefits
  • Flexible home office policy, with a possibility to work up to 60% of time from home / where you can easily schedule your office days
  • Work from an "Office of the Year 2023" award winner
  • Collective life and accident insurance
  • Yearly medical check-up
  • An individual and well-structured introduction and training of new employees and we will dedicate a Buddy for you to better navigate in your first weeks
  • Your own career path within Sanofi
  • Your professional and personal development will be supported purposefully
  • Join a great community & special events (Monthly Board Game Nights, Summer Events, Well-Being Lectures & Sport Clubs)
Budapest

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