We are looking for an experienced Infrastructure Operation Analyst, who will provide support for management of one or more infrastructure portfolios.
Senior Infrastructure Operation Analyst
Feladatok
If you join as a Senior Infrastructure Operation Analyst, your main responsibilities will be:
- liaising between teams across locations and infrastructure or application team, vendors and customer
- resolving incidents and service request within the SLA which are escalated from other teams
- support Service Management / process related activities performed with relevant delivery data
- be the responsible for end to end services for the infrastructure or operations cluster / portfolio being managed
- identify, build and deploy opportunities for CI
- report performance metrics on a periodic basis to the customer stakeholders
- identify and assess service improvement opportunities
- act as the point of contact for the infrastructure or operations
- coordinate with onsite and offshore teams as necessary during service delivery, including daily connect calls
- help the joiners with trainings
Követelmények
You are the perfect candidate, if you meet with the following requirements:
- have a strong knowledge of infrastructures (Cloud based or virtualization technologies, High availability tools)
- excellent knowledge of infrastructure architecture, data centers, servers, and networks
- experience with Windows and/or Unix Operating systems
- excellent knowledge of SQL, Databases and/or Data Lakes/Warehouses
- good understanding of Monitoring tools
- fluency in English
- you are open to learn new applications and domains
Amit kínálunk
- Multinational working environment
- Career development opportunity
- Competitive compensation package
