Service Designer (Budapest)

Service Designer (Budapest)
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Service Designer


  • Manage service design projects
  • Map customer journeys: collaborate with stakeholders, product designers, UX researchers, software developers, and users to design the most user-friendly journeys
  • Run research: user interviews, surveys, focus groups
  • Create service blueprints
  • Distill business, customer, and partner constraints into digestible components
  • Influence and educate stakeholders and colleagues about service design and design thinking

Our client is one of the market leaders in Hungary as an architecture design software company. We are looking for a Service Designer to join their international Global Design & UX team in Budapest. You will help, guide, and inspire cross-functional teams by uncovering meaningful human-centered insights to drive great design and innovation.

  • 3+ years experience in Service Design (or any related fields: Customer Experience, UX Design, UX Research, etc.)
  • Fluent English, strong verbal, and written communication skills
  • Enjoy running workshops and training
  • Broad knowledge of different design techniques and research methods
  • Agile working
  • Eager to improve workflows and tools
  • Able to quickly understand complex systems
  • Ready to suggest innovative ideas
  • Enjoy working both in teams and on your own
  • Open to recent technologies and business trends

It is a huge PLUS if you have experience with the following:

  • Degree in industrial design or architecture
  • Familiarity with BIM (Building Information Modeling) programs and/or CAD design
  • Experience in knowledge sharing
  • Competitive salary with a pretty wide benefits package
  • Refer-a-Friend – get a bonus in the employee referral program
  • Astonishing office environment in a green area
  • Every necessary tool and device in the office will be provided for you to be able to comfortably perform all project tasks: computers, meeting rooms, spacious modern kitchens with professional coffee machines and also full of various kinds of soft drinks
  • Wide range of leading-edge training (including both professional and also different language courses)
  • Employee assistance program (psychologist support, legal or financial advice)
  • Possibility to join a supportive and caring, great community


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