Spanish speaking Collection Analyst (Magyarország)

Spanish speaking Collection Analyst (Magyarország)
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International Flavors & Fragrances (IFF), a global leader in the design and development of taste and scent experiences enjoyed in thousands of products sold around the world, is proud to launch its Global Service Center in Budapest which is located in the inner-city at the new Mill Park facility.  

 

 

Spanish speaking Collection Analyst

Tasks

 

As a Collection Analyst you will be responsible for:

  • Efficient, accurate and effective collection of receivables for an assigned portfolio of customer accounts to collect past dues
  • Establishing and maintaining excellent client relationships to facilitate timely receipt of receivables while ensuring proper communication throughout the process
  • Researching and resolving discrepancies and maintaining accurate records to keep customer accounts in good standing
  • Escalating on time when needed to the proper channels
  • Responding to external/internal inquiries
  • Supporting the cash application team with information regarding unapplied cash
  • Strict adherence to monthly cut off deadlines to ensure smooth closure of month and quarter
  • Suggesting process improvements where possible 
  • Working following the Latin American time schedule (from 1.00 pm to 10.00 pm)

 

 

Requirements

 

In addition to the below, we are seeking energetic, proactive, analytical thinkers with the desire to be part of a dynamic, global organization.

 

  • Excellent English and Spanish skills, both verbal and written
  •  Preferable 2 years of Shared Service experience
  •  Great communication skills
  • University degree
  • Intermediate Microsoft Office skills, with an emphasis on Excel
  • ERP system (SAP ECC) experience advantageous
  • Ability to work in a fast paces environment while maintaining accuracy and providing top notch customer service
  • Great customer service is essential
  • Team players with a can-do-mentality
  • Critical thinking is a must
  • Certified Lean Six Sigma is advantageous

 

 

Offers

 

  • Competitive salary and remuneration package
  • Career development opportunities
  • Attention to the individual as ‘People are our most important assets’ (continuous training, work-life balance, amazing office containing a leisure room, break-out area and a gym in the garden)
  • Be part of a global industry leading business with 130 years of experience

 

 

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