Support Analyst (Debrecen)

Support Analyst (Debrecen)
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Our client is a strategic partner of a well-known, global company in the Quick Service Restaurant industry. They serve their client's system as a strategic supplier to all restaurants, deploying in over 119 countries and over 35,000 locations worldwide. 

Our client provides software development, testing, deployment, and support services for POS (point-of-sale) and related software applications that focus on the overall crew and customer experience, resulting in improved operations in the restaurants.

We are looking for a new colleague to join their Application Support team based in Debrecen.

Support Analyst

Feladatok

Technical maintenance and support of a web-based application;
Troubleshooting tickets escalated by lower-level support teams;
3rd party software integration;
User acceptance tests;
Testing and supporting an android based application, analyzing device logs, creating reports;

 

Követelmények

1-3 years of relevant experience in Application or IT Support
Experience with at least one of the following technologies: SQL, IIS, Java, Tomcat, Linux or Windows systems-services, Android systems;
Good analytical skills;
Experience with ticketing systems;
English knowledge;

Amit kínálunk

Opportunity for professional development;
International work environment;
Supportive team;
Remote working opportunity;

Debrecen

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