System Administrator (Debrecen)

System Administrator (Debrecen)
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System Administrator

Supports of DSI Local/Remote systems (private cloud product, virtual platform) for external and internal clients within the set expected service levels, in a quality exceeding customer expectations Ensures the daily operation of given operation systems Processes the incoming tickets Incident, Change, Problem Ticket and Deployment Order handling Identifies, diagnoses, categorizes the incidents/tickets and sets priorities  Forwards the more complex problems to the next level of support Pro-active recommendation and execution of automated solutions Observes the expected service levels included in the contract Reports to the requester of report at the required frequency Contributes to solving problems related to costumer-specific devices and applications as well Solves the majority of the problems; escalates only those that require specialist expertise to the next level of support or to a local partner Shares knowledge with colleagues

Ha mindezzel rendelkezel,

  • Minimum 3 year experience in system operation/administration of partly standard environments Strong commitment towards automation Demonstrated experience in using an ITIL based ticketing systems Strict adherence to the use of the ticketing system for ALL incidents, changes and problems Experience in technical documentation update B2 level English knowledge is mandatoryAdvantages:<br>
  • Experience in programming/scripting (e.g. by using PowerShell/PoweCLI, Bash, Perl, Python) Experience in VMware ESXi administration Familiarity with Storage administration Experience in On-Call duty Network related knowledgePersonality:<br>
  • Team player  Ability to work independently as well as in team Willingness to learn Good time management skill
Debrecen

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