As Hungary’s most attractive employer in 2025 (according to Randstad’s representative survey), Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees. We have hundreds of large customers, corporations in Germany and in other European countries.

DT-ITS recieved the Best in Educational Cooperation award from HIPA in 2019, acknowledged as the the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

Tasks

• Supports of Volkswagen Local/Remote systems (private cloud product, virtual platform) for external and internal clients within the set expected service levels, in a quality exceeding customer expectations
• Ensures the daily operation of given operation systems
• Processes the incoming tickets
• Incident, Change, Problem Ticket and Deployment Order handling
• Identifies, diagnoses, categorizes the incidents/tickets and sets priorities 
• Forwards the more complex problems to the next level of support
• Pro-active recommendation and execution of automated solutions
• Observes the expected service levels included in the contract
• Reports to the requester of report at the required frequency
• Contributes to solving problems related to costumer-specific devices and applications as well
• Solves the majority of the problems; escalates only those that require specialist expertise to the next level of support or to a local partner
• Shares knowledge with colleagues

Requirements

• Minimum 5 years experience in system operation/administration of VMware partly standard environments
• Minimum 2 years experience in planning managing, migration and TNT project leading 
• Strong commitment towards automation
• Demonstrated experience in using an ITIL based ticketing systems
• Strict adherence to the use of the ticketing system for ALL incidents, changes and problems
• Experience in technical documentation update
• B2 level English knowledge is mandatory

Advantages:

• Experience in programming/scripting (e.g. by using PowerShell/PoweCLI, Bash, Perl, Python)
• Experience in VMware ESXi administration
• Familiarity with Storage administration
• Experience in On-Call duty
• Network related knowledge    

Budapest, Debrecen, Pécs, Szeged