Ensure timely and accurate responses to high volume service activities for both internal and external clients
Evaluate processes and procedures for inefficiencies, make and implement recommendations for improvement
Be motivated to achieve or outperform on service-level agreements and client expectations
Embrace the use of technology and digital tools to deliver the highest level of service
Aim to achieve excellent results in client satisfaction surveys and work closely with other team members to achieve overall strategic business objectives
Build relationships and collaborate closely with internal partners to ensure a seamless delivery of service
Handle client concerns in a timely and sensitive manner and in accordance with internal procedures
Facilitate the diagnosis of complex client service issues, identify the source of service deficiencies and own their resolution
Elvárások
The position is open for applicants with active or passive student status
Fluency in written and spoken English is essential
Knowledge of MS Office tools (Word, Excel, PowerPoint, Outlook etc.)
An interest in asset management and a desire to learn
A passion for serving clients by being responsive and empathetic
Excellent written and oral communication skills
Attention to detail and analytical skills
Előnyök
Knowledge in Power BI
Knowledge in SQL, Python or other programming language
Amit kínálunk
2750 Ft/hour in gross
Internship confirmation
Learning and development opportunities
Possibility to evolve and gain valuable experience
Potential to work towards a relevant professional qualification
Join one of the world’s leading asset management firms
