Customer Care Representative (Budapest)

ENGLISH speaking

Customer Care Representative (Budapest)
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About midocean

midocean has been one of the leading wholesalers in the European premiums, promotional products, and textile and business gift market for more than 50 years. More than 10.000 distributors worldwide trust midocean to ship, within 24 to 48 hours, their customers’ favourite gifts and promotional items, including their personalized message, in time for their event or campaign. Quality and safety have always been, and are very prominent in our organization.

About our sales department

The Sales departments for Poland and Central & Eastern Europe are located in BudaWest Offices in Budapest. Under the leadership of the Regional Director and Sales Office Manager they are responsible for the entire sales process.

About the job

The Customer Care Representative is a key position within our organization, working with the Account Manager, with responsibility for the complete and successful delivery of our products and services to our customers (distributors/resellers) and realization of our sales targets.

You will be in close contact with your customers and the colleagues from the printing and logistic departments, by phone and email, to ensure an optimal on time and accurate service is provided so our customers will want to return to us time and time again. Your service consists of an accurate, professional and speedy response to all quotation requests and the swift resolution of any issues that may arise. A ‘can do’ and positive attitude is vital as is the ability to integrate into a team environment.


  • Educated to bachelor level
  • confident level of English is a must
  • knowledge of Eastern European language is beneficial
  • Proactive, customer focused and service oriented
  • Flexible and able to cope with pressure
  • Knowledge of MS Office, knowledge of SAP and salesforce is beneficial
  • Immediate start preferred


Please send us your CV and covering letter, including your salary expectation.


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