Customer Service Administration

Tasks

Why You’ll Love This Role

• Diverse and hands-on responsibilities within a collaborative service team
• Opportunity to support technical operations and customer service
• Exposure to process improvement and cross-departmental coordination
• Work in a structured and stable business with strong international presence
• Gain experience in systems such as SAP and Excel

Key Responsibilities

• Manage service-related administrative tasks, including invoicing and overdue follow-ups
• Prepare quotations and coordinate schedules with customers
• Organize insurance, travel bookings, and spare part preparation for service engineers
• Ensure compliance with internal safety and operational procedures at the service center
• Support the operation of the service business unit
• Maintain accurate documentation of sales orders, job reports, cost breakdowns, and installation records in internal systems
• Facilitate communication and coordination across service, sales, and administration departments

Requirements

Offers