Customer Service Intern - German speaking (Budapest)

Customer Service Intern - German speaking (Budapest)
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Mind-Diák Szövetkezet

Our partner supports the company's international operations with financial, customer service and operational procurement services at its Hungarian site. Discover how diverse, talented people are leading the way in making energy cleaner and better – and how you can play your part in a world-class team.

Customer Service Intern - German speaking

Feladatok

  • Understanding of specific processes / systems enabling efficient support
  • Ensure timely and accurate data entry, storage, retrieval, archiving, maintenance and updates while maintaining data security
  • Manage performance against key performance metrics (customer satisfaction, service level compliance, transactional accuracy etc.)
  • Support teams through the correct use of all information technology systems
  • Identify efficiencies that drive optimization, continuous improvement and operational excellence. Support the development of a continuous improvement culture

Elvárások

  • Ongoing studies and active Hungarian student status for 6-12 months
  • English (B2-C1) and German (C1)
  • Fluent Hungarian language
  • Knowledge of Office tools (Outlook, Excel, Word, Power Point etc.)
  • Pursuing a Bachelor’s Degree in Economics or related field – already completed your first year at university
  • Able to deal with complex situations while maintaining the right balance of customer and business focus
  • Experience working both independently and in a team-oriented environment
  • Must demonstrate a strong understanding of customers’ needs/behaviors
  • Strong time management and organization skills

Working time

  • Long-term development opportunity
  • Be able to invest 40 working hours per week according to agreed schedule

What we offer

  • 1500 Ft/hr in gross 
  • A company culture where they respect their diverse and unified teams, where they are proud of their achievements and where fun and the mindset of giving back to their environment are highly valued
  • A modern office
  • Possibility to join their social communities and networks
  • Chill-out and collaboration spaces in a brand-new office
  • Learning opportunities and other development opportunities (LinkedIn Learning) to shape and advance your career path
  • Company laptop
  • Opportunity to work from home: up to 5 days/week based on team agreement

Munkavégzés helye

Budapest XIII.

Budapest

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