Customer Service Representative - Czech speaking (Budapest)

Customer Service Representative - Czech speaking (Budapest)
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We are looking for a fluent English and Czech-speaking candidate for our multinational client.

Customer Service Representative - Czech speaking

Tasks

  • managing customer expectations through various contact channels
  • entering orders to SAP system, creating necessary documents for shipment
  • being responsible for stock information, reports and invoicing, return handling and crediting
  • dealing with customer calls and complaints effectively and professionally as per the service level agreement
  • wokring collaboratively with Sales, Finance and other relevant internal stakeholders

Requirements

  • Excellent communication skills in English AND Czech language knowledge
  • Strong customer services experience within a fast paced, corporate environment
  • Experience in a customer facing role, including order processing
  • Good MS Office skills
  • Knowledge of SAP desired
  • Excellent organisation skills

Offers

  • dynamic environment
  • collaborative community
  • development opportunities
  • competitive salary and cafeteria
  • life and accident insurance

Workplace

Budapest

Budapest

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