The Company fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join to Company, where every voice matters.
Digital Experience Platform (DXP) within RSS/GCX is dedicated to delivering enhanced experience-centric support services across The Company. Our team collaborates with internal and external partners to define, create, and provide support solutions for customer-facing organizations. As a Data & Analytics Expert, you will provide transparency into data in ServiceNow, Snowflake, Saleasforce, and offline sources through Data Analytics solutions, and build proof-of-concepts for Analytics Advisory services.
Develop a new Reporting framework via Dashboards to deliver accurate, reliable, and timely information for GCX business support
Design, develop, and maintain reports to assist the GCX business with decision-making, while acting as an Analytics Advisor interpreting details
Create and maintain technical documentation for Dashboards and User Guides, including Data Governance of business-specific catalogs, dictionaries, and libraries
Introduce scalable Data Quality procedures to enhance data accuracy and reliability
Manage the transition towards a more client self-service oriented model by democratizing data access
Improve data literacy through hosting Technical and Domain-specific trainings
Partner with core Data Science and Automation teams for in-house best practices, supporting the groups with Scalable Prototypes and providing further Analytical insights via Continuous Improvement and Automation
4+ years of demonstrated experience as a qualified Data Analyst
Must Have: Proficiency in Tableau/Power Platform, SQL
Nice to Have: Python, Snowflake, Proficiency in Collibra, ThoughtSpot, ServiCeNow, Looker, SageMaker, Google Workspace (incl. Application Scripting), R, Notepad++
Demonstrated experience in managing activities with significant potential to cause moderate to drastic business disruption, along with a deep understanding of various development life cycles (Waterfall, Agile, Scrum, Kanban, Iterative, Spiral, Safe, etc.)
Excellent benefits & flexibility: competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party.
We also ensure flexibility, to help you find your balance: home office is a common practice (1 office day/week on average, We create the opportunity for freedom in working, where your corporate and private life coexist in harmony.
