Oversee and manage business operational tasks on central/group level payment solutions (central TPSP, eCom PSP, etc.) and act as an escalation point for MOL subsidiaries towards group level payment service providers.
Set and deliver aspirational targets in terms of cost saving, customer experience improvements and other agreed upon KPIs. Co-ordinate business cases and finalize decision materials.
Monitor business impact of already deployed and owned solutions, establishing best actions for continued optimization and evolution.
Work closely with other departments (e.g. IT, Treasury, Digital Factory, Finance, etc.) to define and implement initiatives that achieve a seamless experience and increased impact in the entire customer ecosystem while managing and optimizing associated service and banking fees.
Facilitate or assist in a consultative role in creation of new business opportunities ensure alignment with the underlying Retail and Digital Strategy.
Coordinate, oversee and drive internal demand management related to B2C payments solutions within the group and also cooperating closely with Fuel Card business.
Innovation: Assess and follow new payment industry trends and service technologies which are candidates to be implemented into MOL Consumer Services payment ecosystem.
Work closely with Legal, ensure that digital payment solutions adhere to regulations (both governmental and card schemes related) in effect.
Education, skills, experience:
Degree in Business, Economics, Marketing or Technology.
Minimum 5-year experience with customer-facing, payment related products or services (e-commerce or mobile related, EFTPOS, switching, cross-border acquiring).
