As an IT Product Specialist at Asura, you will play a pivotal role in ensuring the overall quality of our applications and providing the best possible customer experience. You will be a crucial part of our engineering team, responsible for addressing technical issues, troubleshooting problems, and actively involved within the internal quality assurance processes.

Requirements

• Proven experience in IT support, customer service or a related field
• Proficient in written and spoken English
• Strong problem-solving skills and attention to detail
• Excellent communication and interpersonal skills
• Customer-centric mindset with a passion for delivering top-notch support

What we offer

• Professional growth opportunities within the company
• Participations in international projects
• Competitive salary
• Flexible working hours with WFH options
• Continuous and immediate feedback on your work with a supportive environment
• A youthful, dynamic and successful team with a friendly atmosphere